Position title
Payment Financial Reporting Executive - Operations, MY Marketplace
Description
Payment Financial Reporting Executive at Shopee
Responsibilities
- Work with the business functions to maintain the payments pipeline, managing day-to-day responsibilities such as monitoring & researching the cause of payment declines, daily reconciling of payment processing statements for high volume transactions and monthly assessments of payment card fees
- Analyse daily and monthly reporting to present to various areas of the business and to implement business strategies & continually focus on interchange and process optimisation
- Develop & document systems, operations processes and reporting flows for large-scale business purposes
- Be an internal SME (subject-matter expert) in ecommerce payments processing to assist in solving daily payments issues creatively and effectively
- Partner with Product and Technical teams to solve problems, identify trends and opportunities for payments and payment channel integration optimisation and implement cost savings initiatives
- Partner with Finance, Legal, Compliance, Marketing, and other business teams to ensure optimal payment acceptance practices
- Lead and / or actively participate in regionally or locally driven initiatives for process improvements relating to payment channel reconciliation
- Track, analyse, influence, and communicate key metrics to influence decisions and new payments initiatives
- Inform, influence, support, and execute initiatives focused on reducing payment costs and redundancies
- People management & develop proper workforce management
- Other ad-hoc tasks as required by the Business
Qualifications
- At least 3-5 years working experience
- Analytical and strong attention to detail required
- Strong critical and problem-solving skills
- Experience working within a technology organisation
- Advanced Excel skills with knowledge of SQL (Structured Query Language) and Power Query (plus).
- Familiar with multiple payment channels and concept of MDR (Merchant Discount Rate)
- Knowledge with Excel functions such as Vlookup and Pivot table, SQL would be an added bonus
- Previous experience in payments a must
- Experience in fintech, banking or finance background a must
- Strong communication and presentation skills a must
- Proactive, energetic, fast pace, meticulous
- Self-learning and resourceful
- Prior leadership experience would be an added bonus
Hiring organization
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Employment Type
Full-time
Industry
Financial Services
Job Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Date posted
November 13, 2023
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