Position title
Payment Financial Reporting Executive - Operations, MY Marketplace

Payment Financial Reporting Executive at Shopee

  • Work with the business functions to maintain the payments pipeline, managing day-to-day responsibilities such as monitoring & researching the cause of payment declines, daily reconciling of payment processing statements for high volume transactions and monthly assessments of payment card fees
  • Analyse daily and monthly reporting to present to various areas of the business and to implement business strategies & continually focus on interchange and process optimisation
  • Develop & document systems, operations processes and reporting flows for large-scale business purposes
  • Be an internal SME (subject-matter expert) in ecommerce payments processing to assist in solving daily payments issues creatively and effectively
  • Partner with Product and Technical teams to solve problems, identify trends and opportunities for payments and payment channel integration optimisation and implement cost savings initiatives
  • Partner with Finance, Legal, Compliance, Marketing, and other business teams to ensure optimal payment acceptance practices
  • Lead and / or actively participate in regionally or locally driven initiatives for process improvements relating to payment channel reconciliation
  • Track, analyse, influence, and communicate key metrics to influence decisions and new payments initiatives
  • Inform, influence, support, and execute initiatives focused on reducing payment costs and redundancies
  • People management & develop proper workforce management
  • Other ad-hoc tasks as required by the Business
  • At least 3-5 years working experience
  • Analytical and strong attention to detail required
  • Strong critical and problem-solving skills
  • Experience working within a technology organisation
  • Advanced Excel skills with knowledge of SQL (Structured Query Language) and Power Query (plus).
  • Familiar with multiple payment channels and concept of MDR (Merchant Discount Rate)
  • Knowledge with Excel functions such as Vlookup and Pivot table, SQL would be an added bonus
  • Previous experience in payments a must
  • Experience in fintech, banking or finance background a must
  • Strong communication and presentation skills a must
  • Proactive, energetic, fast pace, meticulous
  • Self-learning and resourceful
  • Prior leadership experience would be an added bonus

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Employment Type
Financial Services
Job Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Date posted
November 13, 2023
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