Touch 'n Go Group
We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.
- Lead and oversee all roles and functions of SME Development and Support Team
- Account and Project Management (SME merchant acquisition- chain and SME MAU campaign)
- Regional Development (SME merchant acquisition- mass market)
- Regional Support (Ground activities, MAU activation and merchant activation)
- RMU (SME merchant acquisition- roadshows and exhibitions, markets and universities and MAU campaign in the category)
- Training (SME merchant and agencies training)
- Field Support and Planning (KPI reporting and tracking on daily, weekly and monthly basis, admin support to SME team)
- Yearly KPI and target planning and monthly monitoring on achievement with quarterly plan
- Build and plan MAU activities and SME merchant acquisition, retention and active strategy as aligned to company
- objective to increase coverage/ market share
- Identify, plan, review and improve key acquisition KPIs, area of success/ focus and metrics.
- Lead all stages of merchant conversion experience plan, review and improvement plan
- Lead the team in managing agencies performance (if any), roles and focus. Manage and sustains rapport with partners, agencies and agent.
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Management or equivalent.
- At least 7 Year(s) of working experience in the related field is required for this position.
- eWallet allowance.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: mycareer@tngdigital.com.my
Note: Only shortlisted candidates will be contacted.
Touch 'n Go Group is the cornerstone of the digital transformation within Malaysia's mobility ecosystem, pioneering seamless consumer experiences for millions across the nation. At the forefront of the Fintech revolution, our every effort enhances how this nation lives, works and plays.
