GrabPay Enhances Online Payments Security With Biometrics

GrabPay Enhances Online Payments Security With Biometrics


GrabPay announced that it has recently strengthened its safety and security features designed to protect its users from fraud and security risks.

The in-app wallet of superapp Grab has multi-layer security features will enable users to perform real-time digital transactions on the platform securely.

One of the improved safety measures includes a two-factor authentication (2FA) with Grab PIN and biometrics which is encouraged for all GrabPay users.

The 2FA has been an existing feature on GrabPay that protects users when their mobile phone is compromised.

All GrabPay users are required to create a six-digit PIN if they have not done so previously.

Users will also have an option to activate added biometric authentication security measures such as fingerprint or Face ID to further protect their information based on their mobile device settings.

Priyanka Madan Grab

Priyanka Madan

“As a homegrown tech enabler, we have always advocated for safe, convenient, and seamless digital payments. We prioritise our users’ data privacy and information protection across all our financial services and platform.


Now, with the added two-factor authentication feature on our platform, our consumers have greater peace of mind when they pay with GrabPay”

said Priyanka Madan, Head of GrabPay, Grab Malaysia.

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