Southeast Asia fintech BigPay, a venture of Capital A, has named Zubin Rada Krishnan as its acting Group CEO. Zubin, who previously served as Malaysia Country Head for BigPay, takes over from Salim Dhanani who stepped down in February to pursue other opportunities.
With Salim exiting the role, all of the founding BigPay team members which included then-CEO Chris Davison and former COO Navin Rajagopalan have now left the organisation.
Reflecting on his time at the company, Salim commented, “I trust that the amazing team I’ve had the privilege to work with will ensure that we have a sustainable business model scaling within the AirAsia and Capital A ecosystem as BigPay embarks on the next chapter with the new leadership.”
Zubin brings extensive experience in financial services to the role, having been a Partner at the Boston Consulting Group for over six years and a co-founder of Tuas Capital Partners. He also held strategic positions at Hong Leong Bank and KPMG Business Advisory.
As acting Group CEO, Zubin said, “With an increased focus on our customers and deeper collaboration with airasia Superapp, I am confident in achieving greater growth for BigPay, which saw 56% YoY growth in revenue and a 43% improvement in gross profit margins.”
The Capital A company plans to expand its presence in Malaysia and across ASEAN, with launches in Thailand, Indonesia, and the Philippines in the coming months.
BigPay currently boasts 1.37 million transacting and carded users, representing a 17% YoY growth. In 2022, the company introduced several regulated financial products and services in Malaysia, including BigPay Personal Loans, DuitNow QR, and DuitNow transfer. Most recently, it reached RM1 billion in gross transaction value (GTV) on its international remittance feature.
