Tune Protect Malaysia and ticketing platform Ticket2U have launched a ticket refund insurance option for event attendees in Malaysia.

The partnership aims to offer financial protection to ticket buyers who are unable to attend events due to unexpected situations.

The insurance covers tickets purchased through Ticket2U for various events, including conferences, concerts, festivals, marathons, runs, and sports tournaments.

Policyholders may receive a full refund if they cannot attend due to circumstances such as specified medical or home emergencies like fire or burglary, accidental death, natural disasters, road accidents, vehicle breakdowns on the way to the venue, or sudden job loss.

An optional personal accident add-on is also available for individuals participating in sports events, offering coverage for injuries sustained during the activities.

“The launch of Ticket Refund Insurance is a game-changer for eventgoers, giving them the confidence to book tickets without the fear of the unexpected disrupting their plans.

This innovative protection plan reinforces our commitment to making insurance simple, seamless and accessible to everyone. With event attendance on the rise, we are ensuring that customers can fully enjoy their favourite events stress-free, knowing they have a reliable safety net in place,”

said Jubin Mehta, Chief Executive Officer, Tune Protect Malaysia.

“At Ticket2U, we are focused on elevating the ticketing experience, and Ticket Refund Insurance marks a significant step towards setting a new industry standard. This protection gives ticket buyers greater assurance, knowing they are covered if the unexpected happens, while also reinforcing trust between event organisers and attendees.

By reducing financial risk and making ticket purchases more secure, we are enhancing confidence in event attendance and supporting a more dynamic, worry-free event experience for all,”

said YC Chia, Managing Director, Ticket2U.

Featured image credit: Edited from Freepik