Maybank has facilitated more than RM4 trillion in digital transactions over the past five years, following the launch of its MAE app in 2020.
The total transaction value is roughly equivalent to twice Malaysia’s GDP.
Maybank also reported that it ranks first in both the number and value of transactions across PayNet services, including DuitNow transfers and QR payments, FPX, and JomPAY.
As the first bank in Malaysia to introduce QR payments in 2017, Maybank has expanded its cashless network, enabling instant payments via Scan & Pay at zero transaction fee.
Transactions through the MAE app grew 51 times between 2020 and August 2025, while new merchant sign-ups rose 26% in 2024, extending acceptance to more eateries and retail outlets nationwide.
The MAE Wallet lets users manage funds separately from their main accounts, with a limit of up to RM10,000 and the same security features as Maybank’s savings and current accounts.
Giorgio Migliarina, Group Chief Technology and Digital Officer, Maybank said,
“Empowering Malaysians to take charge of their financial goals, the MAE App has enabled customers to create close to eight million Tabung, strengthening their savings habits and long-term financial planning.
With its ease of use, nine out of 10 MAE Wallet customers actively use it for their day-to-day transactions, with many highlighting its safety and robust security as the reason. This trust motivates us to continuously enhance the MAE App to deliver even more value and protection for our customers.”
Taufik Albar, Group CEO of Community Financial Services, Maybank said,
“Since the launch of MAE App, we have seen an encouraging growth in digital banking acceptance, highlighting MAE App’s relevance and trust amongst customers. Today, we are proud to serve 10.7 million MAE users, with a 48% market share of mobile banking transaction volume in Malaysia.
As we continue to enhance the MAE App, our focus remains on shaping the digital banking experience of the future, built around the lives of our customers.”
To mark the app’s fifth anniversary, Maybank has launched the “MAE Turns 5” campaign, offering a 5% annual return, calculated on a daily rest basis, for deposits of at least RM200 in the MAE Wallet.
To qualify, customers must key in the recipient reference ‘MAETurns5’ before 30 November 2025 and maintain the deposit until the campaign ends on 31 January 2026.
Featured image: (From left) Kalyani Nair, Group Chief Digital Officer, Maybank; Syed Ahmad Taufik Albar, Group CEO, Community Financial Services, Maybank; Giorgio Migliarina, Group Chief Technology & Digital Officer, Maybank
