Alliance Bank has introduced flood relief assistance for customers and businesses affected by recent floods.
Eligible customers can apply for a loan moratorium of up to six months, revised repayment arrangements or waivers on selected fees and charges.
The programme is open for applications until 31 March 2027.
It covers eligible conventional loans and Islamic financing facilities across the bank’s consumer, SME, commercial and corporate banking segments.
The bank will also waive fees for replacing debit cards, ATM cards, cheque books and passbooks that were lost or damaged in the floods.
All applications will be assessed individually, with assistance determined based on each customer’s circumstances.
“We recognise the challenges that our customers and employees are facing following the recent floods. As The Bank For Life, we are ready to provide support when it matters most,”
said Kellee Kam, Group Chief Executive Officer of Alliance Bank.
Kam encouraged affected customers to contact the bank to discuss their circumstances and available assistance.
Featured image credit: Edited by Fintech News Malaysia, based on image by Alliance Bank
