Kiplepay, an e-wallet service provider and a wholly-owned subsidiary of Green Packet, had informed its Kiple Visa Prepaid Card users via email of a potential data breach through a third-party payment gateway provider on 15th August 2022.
The customer communication was released following Bank Negara Malaysia’s (BNM) notification to the company which highlighted payment gateway provider iPay88’s potential data breach incident.
BNM had requested the company to notify affected cardholders of additional protective measures that are being taken to protect them against risks of fraudulent or unauthorised transactions that may arise from this incident.
The data breach, which was highlighted as a cybersecurity incident, may affect Kiplepay users who performed transactions using iPay88’s payment gateway system.
Kipplepay said that it will continue to work with BNM in safeguarding customers’ data and interests.
“It is our responsibility to inform our users on any risks as a precautionary measure to safeguard our customer’s interest. We take a serious view on our security and compliance measures in line with BNM’s policies, directives, and requisite security standards, and would like to reassure our users, merchants, and business partners that our service integrity has not been compromised.
We have also heightened our security and fraud monitoring measures to detect and prevent any suspicious transaction activities, and continue to safeguard Kiplepay users”
said Ricky Lew, Chief Executive Office of Kiplepay.
