PolicyStreet Digitises Insurance Processes for foodpanda’s Delivery Partners

PolicyStreet Digitises Insurance Processes for foodpanda’s Delivery Partners

by November 30, 2022

foodpanda has tied up with insurtech platform PolicyStreet to digitise the insurance processes for tens of thousands of its delivery partners’ to close the protection gap among gig workers.

Through PolicyStreet’s latest digital solution– the Gig Workers’ Claims Portal, delivery partners can monitor their insurance coverage status, submit, and monitor their claims’ progress while on the go.

foodpanda Malaysia’s delivery partners can do this by logging onto foodpanda-claims.policystreet.com.

The proprietary technology can be rolled out to p-hailing companies nationwide in Malaysia and neighbouring countries such as Singapore and Australia.

Lee Yen Ming

Lee Yen Ming

“With the launch of this new solution, we hope to work towards ensuring the digital economy will remain sustainable for the long term by protecting the social and financial welfare of gig workers.


We are working to onboard more p-hailing service providers onto the platform so gig workers can monitor their various insurance policies from their coverages across different various employers, all from one portal,”

said Lee Yen Ming, Chief Executive Officer of PolicyStreet.

“The partnership with PolicyStreet is a longstanding one, and the existence of the Gig Workers’ Claims Portal was borne out of constant collaboration and feedback from both ends.


The parallel and symbiotic growth of PolicyStreet and foodpanda Malaysia is a paragon of the Malaysian tech ecosystem, and without them, we wouldn’t have been able to progress so far ahead in insuring our delivery partners,”

says Kelvin Chan, Director of Operations for foodpanda Malaysia.