Customers expect respectful, convenient, and instant interactions—even when they’ve fallen behind on payments. Collections teams that rely on…
AI
Stay informed on fintech AI news in Malaysia. Discover how artificial intelligence is driving innovations in finance, from chatbots to data analysis.
Alliance Bank Malaysia has gone live with an AI-powered Retail Loan Origination System developed by CTOS Data Systems…
J&C Pacific Sdn Bhd (J&C Pacific), a leading Malaysian innovator in AI-driven retail marketing and digital redemption platforms,…
Brankas has partnered with INFOPRO to enhance digital lending and credit management for banks across Southeast Asia. The…
We’ve entered the “Do It for Me” era of finance, a world where consumers no longer want tools;…
The ASEAN Artificial Intelligence Safety Network (ASEAN AI Safe) will set up its regional headquarters in Kuala Lumpur early…
For more than a decade, banks have been busy “going digital”. They built apps, digitised forms, and automated…
Capital A has partnered with Ant International to use AI in managing cash flows, cutting costs and lowering…
Bank Negara Malaysia (BNM) and Payments Network Malaysia (PayNet) are developing an AI-driven fraud detection system targeted for…
Payments used to be simple. You swiped, you paid, you walked away. Today, behind every transaction sits a…
OCBC Malaysia is investing than RM10 million a year into preparing its 5,000-strong workforce for an AI-driven future,…
Fintech is scaling at a pace once unimaginable, bringing millions into the digital economy and redefining how financial…
Boost Bank has tied up with DCAP Digital, a Lending-as-a-Service platform, to enable Malaysians to apply for motorbike…
Burnout is becoming the hidden cost of cybersecurity in Malaysia, with fresh data revealing that 90 percent of…
Hong Leong Bank said gains from artificial intelligence (AI) adoption in cost management contributed to improved efficiency, helping…
Is AI finally becoming a priority in Malaysia’s financial sector? According to Bank Negara Malaysia’s (BNM) latest discussion…
“The future is already here, it’s just not evenly distributed.” The line from one of my favourite authors,…
Alibaba Cloud has been officially recognised as one of the Cloud Service Providers (CSP) under the newly launched…
Ashish Sharma has seen AI fads come and go, but what he’s seeing now in Malaysia’s banking scene…
J&C Pacific Sdn Bhd (J&C Pacific), a leading innovator in AI-driven retail marketing solutions, has entered into a…