Digital Transformation

Why Risk-Averse Southeast Asian Banks Should Embrace a ‘Multicore’ Approach

The banking industry is in the midst of a period of intense transformation in Southeast Asia, and indeed the world, driven in part by the pandemic, but also influenced heavily by changing consumer demand and fast-moving technological innovation. Predicting the

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The Bank Branch of the Future: Consumers Prefer Hybrid Experiences

Digital banking has been displacing many branch interactions in the move towards digital. As consumers increasingly engage with their banks remotely and circumstances such as the pandemic as well as new digitally-focused strategies continue to play out, there are ongoing

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FRANK by OCBC Rolls Out Digital Onboarding Powered by CTOS

OCBC’s mobile-first banking solution FRANK has rolled out the digital onboarding feature that was developed jointly with CTOS Data Systems, Malaysia’s credit reporting agency. The e-KYC platform will enable customers to apply for and fully transact with FRANK by OCBC

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What Banks Have Learned From Two Years of Remote Working

In the past two years, the world has undergone a radical experiment like nothing we’ve witnessed before. We’ve moved from a largely office-based work environment to a near-complete remote work environment almost overnight. This is no small feat for most

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Research Finds Malaysian Banks That Fail to Digitise Face Extinction

A new global research report from the Financial Times Focus (FT Focus) and SaaS cloud banking platform Mambu has identified that three in five banks believe they will cease to exist within five to ten years if they do not

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Banks Need to Ramp up Efforts To Win Over Digitally Savvy Muslim Customers

Banking and financial services platform Mambu released its research series named the Disruption Diaries which seeks to understand what people think of the key trends driving the development of financial services. In Mambu‘s third edition, the firm conducted a global

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Huawei Vows To Enable Digital Ecosystem-Based Finance in APAC

Huawei held its first virtual Asia-Pacific Intelligent Finance Summit 2021 with the theme “Accelerate Digital Transformation in Banking, New Value Together” on 29 July 2021. As economies across the Asia-Pacific region continue to recover and rebound, leading banks and financial

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FICO: 61% of Malaysians Prefer Digital Banking Channels During Financial Hardship

Over the past year, companies have had to accelerate their digital transformation just to survive. Their investments were essential to retain customers, do business remotely, keep orders flowing and manage supply chains. While most companies are already on their way

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From Relationships to Platforms – the Shift in Corporate Banking

Banking has undergone a major shift in recent years thanks to the advent and advancement of digital banking technology. This shift has also been accelerated by the COVID-19 pandemic, with lending, trade finance and cash management functions all under pressure

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Platform: The Strongest Foundation for Faster Digital Transformation in Banking

The last year has brought many changes, including the large and rapid shift towards digital which has also seen banks accelerate their transition to the cloud. This shift has been a good thing, as the cloud has many benefits –

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