Big Data

APAC Financial Institutions Struggle to Make Use of Their Data in a Timely and Effective Manner

Despite realizing the opportunities brought about data and analytics, banks and financial institutions in Asia-Pacific (APAC) are still struggling to draw critical insights from their data in an effective and timely manner. This is one of the findings drawn from

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Artificial Intelligence as a Catalyst to Accelerate Financial Inclusion

The use of Artificial Intelligence (AI) in financial services is all over the news, with some reports estimating it to be a US$450 billion opportunity. But what’s the real story around what AI can do? Beyond just automating certain processes, AI

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How Do You Approach Your Data in a New Way by Making It Smarter

In the era of rising customer expectations and savvier consumers, financial organisations are under increased pressure to provide customers with hyper-personalised experiences. In fact, more than half of customers expect to always have personalised offers and 66 percent expect companies

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RHB’s Datathon Ends on a High Note With Over 270 Tech Innovators

RHB Banking Group had recently concluded its RHB ‘Get Your Hack On’: Data Edition 2022 hackathon which focused on driving customer-centric solutions leveraging on data analytics. This follows the success of the inaugural RHB ‘Get Your Hack On’ virtual hackathon

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Financial Institutions Turn to Huawei’s Converged Data Lake Solution to Accelerate Banking Innovation

Like many other areas of the economy, the financial services sector is undergoing a data revolution. Every day, the global banking industry generates massive amounts of data by processing hundreds of billions of financial transactions as well as through interactions

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How Data Privacy Affects Engagement in Financial Services

It may be a challenge for brands in highly-regulated spaces, but meeting customer expectations is both possible and essential. To get there, marketers need to ensure that they strike the right balance between data privacy/security and innovation. Let’s explore the

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How to Get Customer Messaging Right in Financial Services

If fintech brands aren’t mindful of today’s looming threats, they may find themselves losing out not just to banks, but to non-financial brands. Think Apple’s wildly successful credit card debut, with over $10 billion dollars of extended credit within two

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3 Big Customer Engagement Drivers for Financial Services

In financial services, the growing number of fintech startups and incumbents’ late-to-the-game focus on technology has led to some of the fiercest competition of any industry. Banks are throwing multi-billion-dollar technology budgets into digital transformation initiatives, while fintech brands are

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