Insurtech firm bolttech has partnered with digital lifestyle insurer Tune Protect Group to launch device protection solutions and support services in Malaysia.
The device insurance coverage is underwritten by Tune Protect Malaysia, providing protection for cracked screens, accidental and liquid damage, as well as extended warranty for insured devices, including smartphones and home appliances.
The device support services, provided by bolttech, include device trade-in, 24/7 technical support, device repair concierge service, and logistics service for device pick-up and delivery.
The solutions are available as a bundled package or can be purchased separately, i.e., insurance coverage only or support services only.
Customers can visit their nearest Samsung, Ascend SP, Ultimate Devices or Unifi stores to find out more and subscribe to a programme that suits their needs.
Tune Protect said that more distribution partners are expected to launch the offering for their customers in the coming months.
Mark Simmons, Chief Executive Officer, Europe and Asia, bolttech said,
“Our partnership with Tune Protect offers customers in Malaysia comprehensive protection and support beyond the insured device.
We will continue to work with Tune Protect to create innovative solutions that cater to the needs of the customers’ modern and digital lifestyles.”
Rohit Nambiar, Group Chief Executive Officer of Tune Protect said,
“In line with our strategic vision as a digital and lifestyle insurer, this collaboration with bolttech offers us the opportunity to extend our market reach and seamlessly embed our insurance solutions.
We’re starting it first in Malaysia and will continue to explore other opportunities to expand it in other countries.”
