Foodpanda has partnered with TNG Digital, the company behind TNG eWallet, to introduce ‘Pandacredit’.
Pandacredit is an integrated e-wallet feature designed to enhance the payment experience for users, according to a SoyaCincau report.
Unlike a standalone e-wallet, Pandacredit is built into Touch ‘n Go eWallet and is specifically meant for storing and using Foodpanda credits.
Previously, customers could already pay for their Foodpanda orders using Touch ‘n Go eWallet, but Pandacredit introduces cashback rewards that can be used for future purchases.
Foodpanda also highlights that the new feature enables faster refunds, making transactions more seamless for users.
To activate Pandacredit, users must link their Foodpanda and TNG eWallet accounts, which can be done from either app by navigating to the account section, selecting Pandacredit, and clicking ‘Link TNG eWallet.’
Once linked, payments will be deducted from the TNG eWallet balance first, with any available Pandacredit automatically applied to offset the cost of orders.
However, Pandacredit balances can only be used on Foodpanda and cannot be converted into cash.
By default, users who have activated Pandacredit will receive refunds as credits, but they have the option to adjust their settings in the Foodpanda app to receive refunds via their original payment method instead.
The Pandacredit balance is capped at RM500, and any refunds exceeding this limit will automatically be returned to the original payment source.
Featured image credit: Edited from Freepik
