PolicyStreet, a Malaysian insurtech company, has partnered with Ashley Furniture HomeStore to launch a new Furniture Protection Plan (FPP).
The FPP functions as a microinsurance plan, offering coverage for accidental damages, fire, and floods.
It is exclusively available at Ashley Furniture HomeStores and Galleries across Malaysia.
The plan provides protection for up to one year and is priced from RM99 per annum.
It includes complimentary warranty checks, pre-claim inspections, and delivery vouchers.
Customers can begin the claims process by contacting Ashley Furniture HomeStore for a personalised assessment.
A digital portal, set to launch on 14 May 2025, will allow eligible claims to be submitted online, aiming to reduce paperwork and speed up the process.
For furniture valued above RM10,000, customers will receive vouchers for interior design consultations, professional furniture cleaning, eco-friendly recycling services, and smart home installations.
These additional services may be beneficial for homeowners preparing their spaces for Hari Raya gatherings.
Yen Ming Lee, Co-Founder and Group Chief Executive Officer of PolicyStreet, said,
“With our Damage Protection Plan, we’ve seen how pairing comprehensive coverage with a seamless claims experience brings real value to consumers.
That’s why we’re bringing the same approach to furniture protection through our collaboration with Ashley Furniture HomeStore, ensuring more Malaysians can safeguard their furniture investments with ease, whether shopping online or in-store.”
Yu Kong Cing, CEO of Fella Group of Companies, added,
“The Furniture Protection Plan (FPP) reinforces our commitment to delivering not only exceptional furniture but also unparalleled peace of mind.
As a part of the Fella Group, we are exploring opportunities to extend similar benefits to our broader customer base across our other brands in the future, further solidifying our commitment to comprehensive customer care across our portfolio.”
