Malaysia’s first digital bank, GXBank, announced revisions effective 17 April 2025, that include an RM12 fee for physical card issuance and replacement.

The fee will be applied at the time of card issuance but will be waived for customers who maintain a specified minimum balance.

According to an update to the GX Card Product Disclosure Sheet, the waiver applies to customers who maintain an average balance of at least RM1,000 in their GX Account for 30 consecutive days starting from the date the card is issued.

The relevant fee will initially be deducted upon issuance and subsequently refunded if this balance requirement is met within the specified timeframe.

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