GXBank has entered into a partnership with the Credit Counselling and Debt Management Agency (AKPK) to promote financial literacy and improve debt management support for Malaysians.
The collaboration will provide targeted financial education and expand access to debt management solutions, particularly for gig workers, retail customers and micro, small and medium enterprises (MSMEs).
It also includes managing loan repayments for GXBank customers who are enrolled in AKPK’s debt management programme.
The initiative comes as many households remain financially vulnerable.
According to the RMFLS 2024, six out of ten Malaysians have an emergency fund lasting up to four months, leaving them exposed to financial shocks.
Since its establishment, AKPK has counselled more than 1.5 million people and helped nearly 480,000 individuals manage their debt.
“Financial resilience, literacy, and inclusion are fundamental building blocks for Malaysia’s economic prosperity. As a trailblazer in financial inclusion and digital banking innovation, we are deeply invested in seeing our communities thrive, which resonates with AKPK’s impact on millions of Malaysians through their education and debt management programmes since 2006.
For us at GXBank, responsible lending means providing access to appropriate financial tools like our FlexiCredit for everyday Malaysians, and upcoming Business Banking solutions for micro, small and medium enterprises (MSMEs), while also providing our customers with the necessary knowledge to nurture prudent financial health and behaviour.”
said Kaushik Chowdhury, CEO of GXBank.
“By combining AKPK’s long-standing expertise with the agility of digital banking, we can deliver guidance directly, in real time and on the platforms they use every day.
This ensures that whether you are an individual navigating personal finances or an MSME striving for growth, you have the tools and trusted support needed to make responsible financial choices.”
said Azaddin Ngah Tasir, Chief Executive Officer of AKPK.
Featured image: (From left) Mansor Ali, General Manager, Operations and Business Development Division, AKPK; Azaddin Ngah Tasir, Chief Executive Officer, AKPK; Kaushik Chowdhury, Chief Executive Officer, GXBank; Hildah Hamzah, Deputy Chief Executive Officer and Chief Operating Officer, GXBank
