The acknowledgement follows the company’s recent focus on Agentic AI and the development of its comprehensive S2P suite.
The company has invested in its Merlin Intake platform to simplify user experiences. Additionally, it developed Merlin Agentic AI to support autonomous negotiation for tail-spend management.
These developments align with the organisation’s Intake to Outcomes (I2O) framework, which seeks to streamline how work enters procurement while maintaining governance.
Founder and CEO Aatish Dedhia stated that the recognition reflects a commitment to innovation and responsible AI.
Aatish Dedhia
“Merlin Agentic AI is designed to move beyond task automation towards end-to-end outcome-based autonomous workflows,” Dedhia noted, adding that it helps teams operate with greater intelligence and confidence.
Long-term partners have also shared their perspectives on the milestone.
Khairul Azman, Group Chief Procurement Officer at DRB-HICOM Berhad, noted that his organisation has worked with the technology for over five years, describing it as the new standard.
Similarly, procurement leads from Belden and Tate & Lyle highlighted their eight-year partnerships, citing reliable delivery and execution.
The unified platform used by Zycus combines native Intake and Agentic AI within a single architecture.
By focusing on autonomous negotiation and outcome-based execution, the system aims to unlock savings and guide procurement requests more efficiently than traditional workflows.
Featured image: Edited by Fintech News Malaysia based on images by thanyakij-12 via Freepik and Zycus.
