Posts From Shweta Jain

Banking Consumers Want Financial Empowerment, Not Just Apps

Consumers don’t just want shiny apps and digital banking, they want to feel that their bank is a partner who can help them reach financial empowerment. That is the finding of a new ethnographic study by Finastra, which has gone

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Building a Bank in 100 Days

COVID-19 has accelerated a trend which had already begun in many parts of APAC – the closure of branches. At the same time though, we are seeing an increasing number of new names in retail banking in the form of

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