KPJ Healthcare Partners Pine Labs to Offer BNPL Payment Option

KPJ Healthcare Partners Pine Labs to Offer BNPL Payment Option


KPJ Healthcare Berhad (KPJ Healthcare) is collaborating with Pine Labs, a merchant commerce omnichannel platform, to offer flexible payment options for its patients.

This service allows payments for KPJ Healthcare’s medical services to be made at Pine Labs’ point-of-sale terminals located at the hospital’s payment counters via debit or credit card.

The Pine Labs platform provides a unique option of converting the payment into a zero-interest instalment plan through its extensive network of 14 banking partners and for charges above RM500 for up to 24 months via debit or credit card.

Pine Labs’ Point of Sale terminals also enable Buy Now Pay Later (BNPL) instant conversions and accept digital payment via popular E-Wallet platforms, including Touch N’ Go, Grab Pay, Boost, WeChat Pay, Shopee Pay, and Alipay.

The service is available at 30 KPJ hospitals in Malaysia located at the Central and Southern regions, with plans to be rolled out across the group’s remaining hospitals in phases. Full deployment is expected to be completed by the first quarter of 2023.

Norhaizam Mohammad

Norhaizam Mohammad

“Our collaboration with Pine Labs marks an important milestone as we expand our payment options for our patients. This is in line with our commitment to provide high-quality and accessible healthcare to all Malaysians,

said Norhaizam Mohammad, Chief Financial Officer of KPJ Healthcare.

“This will also empower our patients to plan their medical expenses better and allow for greater flexibility in getting the quality healthcare they seek,” she added.

Sharad Gulhar

Sharad Gulhar

Meanwhile, Sharad Gulhar – Head of Merchants Business – APAC, Pine Labs commented,

” Our partnership with a renowned healthcare institution like KPJ Healthcare enables us to deliver seamless, speedier, and secure digital payment transactions to patients and their loved ones.”

“We believe healthcare as a segment is ripe for disruption when it comes to instalment payment purchase options as affordable healthcare is everyone’s right and providing it to all is what we strive for at Pine Labs,” added Gulhar.



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