Standard Chartered has launched its first Global Fusion Centre in Malaysia, with the facility set to support the group’s operations.
Located at the bank’s Global Business Services hub in Kuala Lumpur, the centre brings together people, technology and intelligence functions in one integrated model to improve real-time response.
The facility is intended to strengthen operational resilience and help reinforce trust with clients, regulators and other stakeholders.
The centre is housed within Standard Chartered’s Global Business Services unit in Malaysia, which was established in 2001.
The unit was the country’s first multi-disciplinary global business services centre of an international bank.
GBS Malaysia supports the bank’s businesses across more than 50 markets worldwide.
It is Standard Chartered’s second largest global business services footprint after India and employs more than 4,400 people, with Malaysians making up 85 percent of the workforce.

YB Gobind Singh Deo, Minister of Digital, Malaysia said,
“Malaysia’s continued growth in the digital economy is supported by one of our greatest strengths: our people. Their skills and adaptability have helped position Malaysia as a trusted regional hub for digital services, technology and high-value operations, while remaining connected to the global market.
Centres like this showcase how Malaysia provide the talent and infrastructure that support technology and digital innovations on a global scale.”

Mak Joon Nien, CEO of Standard Chartered Malaysia, said,
“This initiative underscores our support for the country as it pivots to become a global technology hub and aligns with the national strategy pillars of world-class digital infrastructure, robust trust frameworks in data and cybersecurity, and nurturing future-ready talent as Malaysia advances towards its vision of being an AI Nation by 2030.”
Featured image: (From left) Mak Joon Nien, CEO, Standard Chartered Malaysia; YB Tuan Gobind Singh Deo, Minister of Digital, Malaysia and Sharon Chung, Interim Location Head, Standard Chartered GBS Malaysia at the 25th anniversary celebrations of Standard Chartered GBS Malaysia

