Behind closed doors, people are asking: Can digital banks really be profitable? I get asked this because I have been CEO of two banks and overseen two digital bank initiatives, as well as been deeply involved in FinTech and AI for Financial Services. This has led me to insights and views that are different that traditional espoused. People look at digital bank CEOs leaving—a theme particularly pronounced in Malaysia at the moment—and they notice that whilst Revolut commands a $75 billion valuation following its November 2025 secondary share sale, it took nearly a decade to achieve consistent profitability. Revolut reported…