Malaysia’s financial sector is racing to keep up with digitally savvy consumers and agile fintech competitors. The rise of AI-powered, cloud-enabled digital banking is reshaping how people expect to access, manage, and interact with money. By raising the bar for accessibility, instant onboarding, and seamless experiences, digital banks push institutions to deliver secure, compliant, and personalised services. Guided by frameworks like MyDIGITAL and the Financial Sector Blueprint 2022–2026, Malaysia’s shift toward a cloud-first, innovation-driven economy underscores the critical role of collaboration between banks and cloud providers. Consumers Set the Pace Malaysia’s dual-speed market is most visible in consumer behaviour. Younger…
Author: Choong Hon Keat, General Manager of Malaysia, Alibaba Cloud Intelligence
Author
Choong Hon Keat, General Manager of Malaysia, Alibaba Cloud Intelligence
Choong Hon Keat is an accomplished executive with over eighteen years of experience in leading transformative initiatives within the cloud and AI industry. As the General Manager of Malaysia, Alibaba Cloud Intelligence, he spearheads the globalisation efforts for Alibaba Cloud International in both countries, driving growth, fostering strategic partnerships, and delivering innovative cloud and AI solutions tailored to the unique needs of these markets. Before his current role, Choong held several key positions in sales and management at Dell Technologies, Tech Data, and Red Hat, where he honed his expertise in the IT industry.