Author: Nakul Kothari, Head of APAC & Middle East at Juspay

Author

Nakul Kothari

Nakul Kothari is the Head of APAC & Middle East at Juspay, a global payments infrastructure platform that works with leading enterprises and banks to deliver seamless payment experiences. Nakul joined Juspay in 2019 and currently leads the company's expansion across Asia-Pacific and Middle East regions. With over a decade of experience in payments, fraud prevention, and fintech consulting, he brings deep industry expertise and strategic insights. Nakul is also a regular speaker at major payments and fintech conferences around the world. He holds an MBA from the Indian Institute of Management, Calcutta.

Banks have been the backbone of merchant acquiring.  Their regulatory strength, trusted brands, and long-standing merchant relationships established them as the primary enablers of digital payments.  Over the past decade, however, the landscape has evolved rapidly. New-age acquirers—fintechs, orchestration platforms, and digital-first processors—have introduced new levels of speed, flexibility, and intelligence across onboarding, APIs, alternative payment methods, global acceptance, and analytics. This shift does not reflect a lack of capability within banks. Rather, it highlights how quickly technology and merchant expectations have advanced. Banks continue to hold significant advantages: deep trust, compliance expertise, settlement infrastructure, treasury strength, and the ability…

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In today’s digital-first economy, the Asia-Pacific (APAC) region has emerged as a global hotspot for fintech innovation and digital commerce. From e-commerce and digital subscriptions to SaaS and travel platforms, companies are increasingly turning to APAC as the frontier for their next phase of growth. But behind this momentum lies a persistent operational challenge: cross-border payments. For fintechs and merchants expanding across APAC, payments are no longer a backend utility — they’re a strategic lever impacting scalability, conversion rates, and customer satisfaction. Yet, many businesses struggle with high transaction costs, fragmented infrastructure, and complex compliance. Navigating the Fragmented APAC Market…

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