FRANK by OCBC Rolls Out Digital Onboarding Powered by CTOS

FRANK by OCBC Rolls Out Digital Onboarding Powered by CTOS

by December 6, 2021

OCBC’s mobile-first banking solution FRANK has rolled out the digital onboarding feature that was developed jointly with CTOS Data Systems, Malaysia’s credit reporting agency.

The e-KYC platform will enable customers to apply for and fully transact with FRANK by OCBC within minutes.

Customers will only need to snap a photo of their MyKad and then provide verification by uploading a selfie during the process.

FRANK by OCBC, which was launched in September last year, comes with its debit card enabling contactless payment across 400,000 merchants and access to about 14,000 ATMs nationwide.

Anne Leh, Managing Director and Head of Consumer Financial Services at OCBC said,

Anne Leh

Anne Leh

“We are constantly on the lookout for digital banking solutions that make things simpler, faster and more convenient for our customers – without compromising on security.


Such convenience is key to ensuring the vital aspects of our customers’ digital banking experience are addressed,”

Eric Chin, CEO of CTOS Data Systems

Eric Chin

Eric Chin, CEO of CTOS Data Systems said,

“Powered by CTOS eKYC, OCBC Bank customers now have easy access to account opening services, remotely and safely.


As virtual banking expands to every corner of the financial services realm, CTOS’s partnership with OCBC Bank accentuates our gold-standard in eKYC technology that meets customers’ demands for a next-generation core banking solution that will not only revolutionise but secure the financial landscape in Malaysia,”