TNG E-Wallet Users Can Refuel at Shell With Contactless RFID Payments

Touch ‘n Go Group and Shell Malaysia has launched a new cashless experience that enables customers to pay for fuels using Touch ‘n Go RFID at 88 Shell stations nationwide.

According to Touch ‘n Go, the number of Shell stations enabled with this new cashless fueling experience is expected to increase twofold by the end of the year.

In order to use this service, customers will need a Touch ‘n Go RFID tag linked to their Touch ‘n Go eWallet account. This is a one-time registration and activation through Touch ‘n Go eWallet.

Upon successful activation, customers simply need to park their vehicles at the RFID designated fueling bays.

Vehicles are detected within seconds, and payment will be auto-debited from the customers’ Touch n’ Go eWallets, allowing customers to proceed with refueling their vehicle.

Any unutilised amount will be immediately refunded to the customers’ Touch ‘n Go eWallet accounts.

“We’re extremely pleased to have so quickly been able to expand the RFID use case beyond road tolling. Customers can now make payments at Shell stations without requiring any interaction with an app on their mobile phones or engaging with a point-of-sale system as payment is made via Touch ‘n Go eWallet linked to the users’ Touch ‘n Go RFID.

 

We are fortunate to have found a like-minded partner in Shell, who aligns with our ambition to provide customers with a cashless, contactless driving experience, and is helping us pave the way towards delivering more innovative offerings for both sets of our customers,”

said Effendy Shahul Hamid, Group Chief Executive Officer, Touch ‘n Go Group.

“We also went the extra mile to integrate Touch ‘n Go RFID with our loyalty partner BonusLink, allowing customers to earn loyalty points easily with each fuel purchase.

 

Over the last year, we have received positive response from over 10,000 pilot users, and we have been working closely with Touch ‘n Go to continuously optimise the technology to ensure a truly hassle-free payment experience,”

said Seow Lee Ming, General Manager, Mobility for Shell in Malaysia and Singapore.