Hong Leong Bank (HLB) has signed a MoU with DCAP Digital to enhance its SME lending solutions and promote financial inclusion for underbanked communities in Malaysia.
Established in 2020, DCAP Digital offers a full-stack Lending-as-a-Service (LaaS) platform that provides transparent and fair credit solutions.
The platform supports capital deployment to pre-vetted borrowers and includes digital tools designed to ensure efficiency, transparency, and compliance with regulatory requirements.
Through this partnership, HLB intends to utilise DCAP Digital’s expertise in LaaS, particularly its AI-driven credit scoring engine, which aims to deliver more accurate and inclusive credit assessments.
The Bank will combine this technology with its financial products and its presence in the consumer financing and mobility sectors, including motorcycles and electric vehicles, to offer lending solutions tailored to the specific needs of its customers.
In May 2025, over 61,000 motorcycles were newly registered in Malaysia, reflecting steady demand in this market.
However, challenges in motorcycle financing, especially for underbanked groups, often include establishing reliable credit profiles and streamlining Know-Your-Customer (KYC) procedures.
“This represents a significant step forward for HLB in improving our lending services as we continue to refine our financing processes to better serve our diverse business customers,”
said Woon Siew Hoong, Head of SME Banking at HLB.
“Aligned with our brand promise of being Built Around You, we remain committed to providing a broad range of banking solutions tailored to our customers’ needs, while ensuring these are delivered efficiently and seamlessly. Our partnership with DCAP Digital marks a key development, combining AI integration, digital innovation, market reach, and customised financing to enhance the customer experience.”
HLB plans to focus this collaboration on supporting its expanding network of motorcycle dealer customers by simplifying loan application procedures and accelerating access to the Bank’s Dealer Hire Purchase Programme.
Additionally, the Bank will utilise DCAP Digital’s ecosystem to offer dealers other financing products such as cash management, bank acceptance, and trade line services.
Sonia Ng, Co-Founder and CEO of DCAP Digital, stated,
“We are pleased to partner with HLB to advance financial inclusion through AI-powered credit solutions. This collaboration brings together HLB’s financial capabilities and our technology-driven methods to support seamless experiences, SME transformation, and sustainable development within the motorcycle sector.”
The partnership will also include joint initiatives such as workshops, seminars, marketing campaigns to increase engagement within the motorcycle industry, and training sessions for dealers on application best practices.
