Thredd has completed the migration of BigPay’s 2.5 million cards to its next-generation platform, marking a shift away from legacy infrastructure.

The transition covered virtual and physical cards and was carried out through a structured process with extensive planning and transparent communication.

Thredd said this ensured a seamless experience for cardholders as banks face pressure to modernise.

Analysts estimate that institutions that delay upgrades risk losing 10 to 15 percent of their payments revenue each year as older systems struggle to meet demands for hyperpersonalisation, faster time-to-market and stronger digital performance.

More than 100 million cards a year are expected to move to modern platforms over the next five years.

Thredd said the BigPay migration reflects a wider trend of institutions moving profitable portfolios to newer platforms to protect and monetise their investments.

The company added that migrations of this scale have become key business transformation efforts and that its team has collectively managed dozens of complex transitions.

“The industry is facing a strategic window—and a technological ultimatum.

Portfolios trapped on legacy platforms are expected to incur unrecoverable losses in market share, customer base, and revenue by 2030 due to the inability to innovate and rein in the high cost of outages and back-office inefficiencies.”

said Jim McCarthy, CEO of Thredd.

“Cardholders rely on consistent service, and even short disruptions can affect their confidence.

As our customers’ needs continue to grow, it is important to work with a partner who understands our priorities and has a strong track record. Thredd was well-positioned to support that.”

said Aireen Omar, Group CEO of BigPay.

Featured image: Edited by Fintech News Malaysia, based on image by crambambula20 via Freepik