Digital Transformation

Ambank’s New Fintech Playbook Involves a Chatbot and Robo-Advisors

Since the wave of fintech disruption arrived on the shores of Malaysia several years back, many 1st-tier banks have each responded with their own strategies. Ambank was the only tier-1 bank that has not clearly spelled out their game plan,

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Why BNM’s Open API Initiative Could Bring Malaysia’s Fintech into a New Era

Bank Negara Malaysia just released a proposed guideline for Open APIs in Malaysia, and is currently seeking feedback from the public. This follows Bank Negara Malaysia’s announcement earlier this year that it would be setting up an implementation group in the first

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Maybank Launched 3 New Features To Help its 10 Million Users Plan Their Budgets

Maybank announced the launch of their new digital financial planning tool on it’s online banking website, Maybank2u. The new tool is geared at helping their customers plan their savings, monitor their insurance and keep updated on their financial situation. Commenting

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TM ONE in Pursuit of Fintech Partnerships

TM ONE, the business solutions arm of Telekom Malaysia Berhad (TM) has announced their commitment in collaborating with the fintech sector in a closed-door session they hosted in collaboration with MDEC held recently at DOJO KL. This announcement follows the

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Hong Leong Seeks Fintech Startups For Its HLB LaunchPad Mentorship Programme

Last year, Hong Leong Bank Berhad launched its inaugural HLB LaunchPad with a vision of helping Malaysian fintech startups rethink the whole industry—similar to how ride-hailing reimagined the public transportation industry. To that end, Hong Leong is now opening up

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RHB Insurance Mobile App Enables Customers to Purchase Policy in 3 Minutes

RHB Insurance Berhad (“RHB Insurance”) launches “RHB Insurance Mobile App”, which enables its customers to purchase motor insurance policy and road tax with just a single end-to-end mobile enabled application. RHB Insurance Mobile App, allows users  to complete the purchase

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Behind The Scenes: Rakuten Trade, Malaysia’s Fintech Company of the Year

Fresh off the back of winning the Fintech Company of the Year award earlier in 2018 and celebrating their one year anniversary, we spoke to Kaoru Arai, Managing Director, Rakuten Trade to get a better sense of why they became Fintech

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Digital, Data, Disruption: CIMB Pledges RM 75 Million to Its 3D Academy

36,000 workforce to be trained A combined total of estimated 2 million staff learning hours Aims to equip staff with digital competencies like UI/UX design, data science, and entrepreneurial thinking CIMB Group has pledged RM 75 million over the next

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Banks and Insurance Companies: Go Digital or Go Home

Earlier last month, I had the pleasure of joining TM ONE’S BFSI Open Day as a panelist. Joining me was veterans from the TM ONE team and we discussed in depth the state of play for digital transformation in the

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Behind The Scenes: How Hong Leong Bank is Digitising Their Workforce

Digital transformation is something that should be happening across the organisation, not just the consumer facing fronts. However, when scanning the news, one might be tempted to think that much of the industry’s digitisation focus is limited to the latter.

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