Banking
Banks Must Gear Up for Upcoming Data-Intensive Era, Experts Say
Changing customer expectations, the rise of big techs, and COVID-19 are accelerating banks’ digital transformation, forcing them to upgrade their infrastructure to meet the requirements of the data-intensive era, experts said. At the Huawei APAC FSI Data Storage Summit virtual event, experts
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HSBC Launches Voice Biometric Technology For Customers in Malaysia
HSBC launched its Voice ID solution for customers in Malaysia, stating that it is the first country in Southeast Asia where the bank has introduced this capability. Voice ID is an advanced voice biometric technology which allows customers to verify
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Hong Leong Unveils Digital Banking App Targeted at Parents and Their Children
Following its recent upgraded consumer digital banking app, HLB Connect, Hong Leong Bank today unveils a digital banking platform that is targetted at serving savers and their parents called HLB Pocket Connect. The app includes an “Earn Feature” which allows
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Finology Powers RHB’s Instant Mortgage Loan Approval
RHB announced today a partnership with Finology to enable instant online approval for mortgage loan applications through Loanplus. Developed by Finology, Loanplus is a patented solution that enables property developers and real estate agents to help customers obtain their pre-approved
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RHB Launches AI-Powered SME Financing App
RHB announced today the launch of RHB Financing (SME) Mobile App, which they described as an “AI-powered” and “customer self-initiated” SME mobile app, which they claim in the first in Malaysia. The app, they said, is powered by AI, machine
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HSBC Launches Digital Account Opening in Malaysia Following BNM’s New eKYC Regulation
HSBC Malaysia announced the launch of its digital account opening service, claiming that it is the first bank to do so in Malaysia. However, the process is still not a fully digital one as it still requires customers to show
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Hong Leong Saw 13x More E-Wallet Top-Ups During MCO
The COVID-19 pandemic has fundamentally changed the way we live resulting in mass digital adoption as we rapidly shifted to a digital and contactless way of life – from buying food and essentials to how we work. Domenic Fuda, Group
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RHB Partners with WWF and IDEMIA to Launch Recycled Debit Cards
RHB launched today an eco-friendly recycled PVC payment card that done in partnership with WWF Malaysia, Visa, and Idemia. The bank said in a media statement that this part of their effort to strengthen their commitment in sustainable practices As
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FICO: Malaysians More Comfortable Opening Bank Accounts with Smartphones than Americans and Canadians
FICO, a global analytics software firm, has released its Consumer Digital Banking Survey which found Malaysian consumers are more comfortable opening bank accounts on their smartphones than consumers in the US and Canada. The study showed that 23 percent of
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APAC Banks Are Backing Open Banking, but What Does ‘Open’ Really Mean?
A survey launched this week by Finastra revealed that close to 100% of financial institutions in Singapore and Hong Kong think Open Banking is important, with two thirds in Singapore calling it a “must have”. Open Banking has not only
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